Privacy Policy

Introduction

Wopi ("we," "our," or "us") operates the Wopi website at wopi.club and the Wopi mobile app ("the App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or the App. We believe in transparency and want you to understand exactly how your data is handled.

Information We Collect

Information You Provide

• Email address (required) - To notify you about app launch
• Pet's name (optional) - To personalize your experience
• Pet type (optional) - To understand our users better
• Referral information - If you were referred by another user

In the Wopi Mobile App

• Account information - Email address and authentication credentials
• Pet profiles - Pet name, species, breed, date of birth, and photo
• Health records - Vet visits, diagnoses, and health observations you log
• Weight entries - Weight measurements and dates you record
• Medication schedules - Medication names, doses, frequencies, and reminders
• Appointment records - Vet appointment dates, types, and notes
• Health journal entries - Symptoms, notes, and observations you write
• Subscription and purchase data - Managed via RevenueCat

Information Collected Automatically

• Usage data - Page views, clicks, time on site (via PostHog analytics)
• Device information - Browser type, operating system
• Crash and error data - Diagnostic reports to help us fix bugs (via Sentry)
• Cookies - For analytics and remembering your preferences

How We Use Your Information

• Provide and power core App functionality - health tracking, reminders, and pet management
• Send personalised medication, appointment, and preventive care reminders via local notifications
• Manage your subscription and process in-app purchases
• Notify you when the Wopi app launches (waitlist)
• Send occasional updates about app development (you can unsubscribe anytime)
• Improve our website and App through analytics
• Identify and fix crashes and errors (via Sentry)
• Track referral signups for our waitlist rewards program
• Respond to your inquiries or requests

Data Storage and Security

Your data is stored securely on Supabase servers. We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database with row-level security policies
• Limited access to personal data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following trusted services that may access your data:

• Supabase - Secure database hosting for all your account and pet data
• RevenueCat - Subscription and in-app purchase management
• PostHog - Analytics to understand how people use our website and App
• Sentry - Crash reporting and error diagnostics to improve App stability
• Google - Sign-in authentication (if you use Google Sign-In)
• Apple - Sign-in authentication (if you use Sign in with Apple)
• Vercel - Website hosting and basic analytics

Each of these services has their own privacy policies and data protection measures.

Data Retention & Deletion

We retain your personal data for as long as your account is active. If you delete your account, all associated data - including pet profiles, health records, weight entries, medications, appointments, and journal entries - is permanently deleted from our systems immediately.

In the App: Go to your Profile tab, scroll below "Log Out," and tap "Delete Account." This immediately and permanently removes all your data.

Without the App: Submit a deletion request via our data deletion page.

Your Rights

You have the right to:

• Access - Request a copy of the information we have about you
• Delete - Request removal from our waitlist at any time
• Unsubscribe - Opt out of future communications
• Correct - Update any incorrect information

To exercise these rights, contact us at hello@wopi.club or use the "Delete My Data" link in the footer.

Cookies

We use cookies for:

• Analytics - To understand website usage patterns (PostHog)
• Preferences - To remember your cookie consent choice

You can manage your cookie preferences using the "Cookie Settings" link in the footer, or disable cookies entirely in your browser settings (though this may affect functionality).

GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent at any time

CCPA Compliance (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

Children's Privacy

Wopi is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify waitlist members of any significant changes via email. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

• Email: hello@wopi.club
• Website: https://wopi.club